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Contains some common problems of NOBOL


 What is the minimum age to purchase a RELX product online and offline ?

 You must be above the legal smoking age of your location to purchase FULSUN products from any of our retailer or distribution partners or online. Our products are designed for adult smokers only. FULSUN and our distribution partners are obligated to refuse sales of nicotine products to underaged consumers.


How do I turn on or turn off my NOBOL device?

 Quickly press the power button 5 times within 2 second to turn on or turn off the device. Indicator light flashes 3 times when device is turned on or off.


How do I fill my NOBOL pod?

① Snap off the mouthpiece, ② fill via the fill hole on top, ③ reattach the mouthpiece. ENJOY.


How often should I change my NOBOL pod?

 It is recommended to have the pod replaced after 5 refills, or whenever the vapor tastes burnt or appear to be abnormal.


Does NOBOL pods contain e-liquid?

Our NOBOL pods do not come with e-liquid prefilled.


How long should I charge my NOBOL?

It usually takes 40 minutes to fully charge your NOBOL with recommended 2A power input. It may take longer with lower amperage.


What does the indicator light mean while charging?

 While charging, red breathing light when power <25%, white breathing light when power >25%, constant white light when full.


What material is NOBOL, and its pods made from?

The NOBOL device is made from aluminum alloy with anodized finishing. The PODs are made from human safe material PCTG, it does not release harmful substances when heated not like other conventional plastic.


Can I vape while charging?

 You can use NOBOL while charging, we have safety measures built in. However, it is not recommended.


 How long will a full charge last?

 A fully charge battery has 840 mAh power. At normal rate of smoking (1 pack of conventional cigarette a day), It can last for 2 days, or 2 refills of e-liquid (2 ml each refill), equivalent to 600-700 puffs.


What is the NOBOL pod capacity?

 Each NOBOL pod can hold up to 2 ml of e-liquid.


 How long does a full pod last?

The average number of puff is 600-700, but varies depending on individual usage.


What do the colors of indicator light mean while vaping?

Blue means full output. Green means 3.5V constant output. Red flashes 8 times means low power.


 How to contact customer service about my order?

Please send your inquiries about product information or your order status via email


 Is NOBOL device waterproof?

NOBOL device is not waterproof.


How to properly store my NOBOL device and pods?

If you intend to leave NOBOL unused for more than a week, please make sure to take the pod out of the device and store them separately in a cool and dry place. Do not expose the NOBOL device and pods to direct sunlight or extreme high temperature.

As with all products containing nicotine or intended for use with the consumption of nicotine, keep NOBOL device and pods out of reach of children and pets.


 Can I take my NOBOL device and pod on an airplane?

NOBOL devices are safe for travel, but most airlines restrict the use of vaporizers onboard the aircraft. Most airlines also have restrictions on devices with lithium batteries. Contact your airline or check the list of prohibited items provided by the airline company.

Exposure to extreme altitude changes can cause leakage in pods. You should dispose of any partially used pods before you board the aircraft or carry with you an empty pod.


 How do I dispose of my NOBOL device?

The NOBOL device is designed to be reliable and intended to exceed our limited warranty. Unlike other e-cigarettes, NOBOL isn't disposable and should be treated as a consumer electronic device. Follow your city's local recommendations for disposing of a lithium-polymer rechargeable battery.


How can I find a retailer location near me?

Visit our Store Locator to find an authorized retailer or distributor near you. Due to the regulated nature of our industry, we encourage customers only to purchase our products from authorized retailers.

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